Refund policy

CANCELLATION OF ORDERS/RETURNS

We process orders as soon as it is received. Unfortunately this means we are unable to cancel your order. We reserve the right to cancel your order if we detect fraudulent activity. 

Given that each of our garments is individually handmade from Nigeria, our policy entails providing in-store credit instead of traditional refunds. We strongly recommend customers uncertain about their size to contact us prior to making a purchase. We are delighted to tailor the garment to your specific measurements, including bust, waist, and hip dimensions.

If you receive a damage item/s we will gladly exchange the product for something else on our website that is of equal or greater value. Customer also has the option to return for store credit. Please let us know immediately of any damages to the product.

Our customer support team is readily available to assist you throughout the exchange process, ensuring a smooth and positive experience. We understand that circumstances may arise, and we are here to help make your exchange as convenient as possible.

Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return/exchange.